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mccsa

Transportation


MCCSA's Transportation program provides transportation to essential medical appointments and other specific locations for eligible Macomb County residents.

Services are also provided in coordination with MCCSA's other programs such as Head Start and Meals on Wheels.


Program Guidelines

Individuals interested in transportation services must meet program eligibility guidelines.

    • Must be a Macomb County resident

    • Must meet Community Services Block Grant income guidelines

    • Must complete an application for service at a designated Community Action Center

    • Must be in need of essential medical treatments such as kidney dialysis, chemotherapy or other life saving treatments

    • Does not have access to public transportation (SMART or municipal services)

    • Does not live with someone who owns and drives a vehicle

    • A caregiver must assist any rider who is unable to meet the vehicle curbside without assistance


Making a Request

    • Requests for transportation must be made during regular business hours: Monday - Friday, 8:30 a.m. - 5 p.m.
    • Transportation operates between the hours of 6 a.m. - 4:30 p.m. Riders must depart for their final destination by 2 p.m.
    • Requests for rides must be scheduled at least one week in advance of the needed service, two weeks advance notice is suggested.
    • Requests can be made up to two months in advance.
    • Specify special accomodations needed, such as hydraulic wheelchair lift.
    • Must provide the name of the person who will help the rider board and depart the vehicle if assistance is necessary.
    • The day before the scheduled ride, the Transportation program will call to confirm an estimated arrival time and the number of people to be transported.
    • Riders should be ready to depart upon arrival of the Transportation vehicle.
    • Riders should notify the Transportation program if they have arranged for transportation home from a destination.
    • 24 hours advance notice is required to cancel a ride.
    • Drivers are required to stay in Macomb County (with the exception of patients transported to St. John Hospital in Detroit).

Wheelchair Equipped

MCCSA has vehicles designed to accommodate people who use wheelchairs. Hydraulic lifts allow frail or physically challenged people to be transported in their wheelchairs.



Where to Apply

North Action Center
(586) 749-5146

58144 Gratiot

New Haven, MI 48048

(closed Tuesdays)

If you live in: Armada, Bruce Township, Chesterfield Township (north of 23 Mile Road), Lenox, Macomb Township (north of 23 Mile Road), Memphis, New Baltimore (north of 23 Mile Road), New Haven, Ray, Richmond, Romeo, Shelby Township (north of 23 Mile Road), or Washington Township.

 

Central Action Center
(586) 469 - 6964

18 Market Street

Mount Clemens, MI 48043

If you live in: Chesterfield Township (south of 23 Mile Road), Clinton Township, Fraser, Harrison Township, Macomb Township (south of 23 Mile Road), Mount Clemens, New Baltimore (south of 23 Mile Road), Shelby Township (south of 23 Mile Road), St. Clair Shores, Sterling Heights, or Utica.

 

South Action Center

(586) 759-9150

22856 Ryan Road

Warren, MI 48091

If you live in: Center Line, Eastpointe, Roseville or Warren.

For more information about the program contact:
MCCSA Transportation Group

Phone: (586) 469-5225
Fax: (586) 469-5530
TDD: (586) 469-5962

21885 Dunham Road
VerKuilen Building, Suite #10
Clinton Township, MI 48036

Email: mccsa@macombcountymi.gov
When emailing questions regarding services, please include your name, phone number or other contact information, and city of residence. This helps us to serve you more efficiently.


          
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