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FAQs

GENERAL

How do I know if a street is maintained by Macomb County?

Just give us a call -- you can contact our Administration Department or Maintenance Department at (586) 463-8671.

How do I obtain a Macomb County Map?

You may stop in our office or call us to request a map from the receptionist at our Administration Building located at 117 South Groesbeck, Mount Clemens, MI 48043.

Can I request excess dirt from the Department of Roads?

The Department of Roads constructs and cleans out roadside ditches throughout the county on a continual basis as weather, workforce and funding permits. This work generates large amounts of excess soil. In the past, a homeowner could request this excess dirt, and we would deliver it to their property. Due to more strict environmental regulations now in place, the process is much more complex.

In order to have excess ditch dirt delivered to your property, residents must complete the following tasks:

1. Contact your City or Township Building Department to verify if there are any ordinances regarding the placement of fill material.

2. Contact the Macomb County Office of Public Works, Soil Erosion and Sedimentation Office, at 586-469-5327 and apply for a permit to have fill material placed on your property. The cost of the permit is based on the time it takes for final grading and landscaping to occur and can range from $263 to $1,542.

3. If the placement of the fill material impacts a floodplain or wetland, a permit will also be required from the Michigan Department of Natural Resources and Environment (MDNRE).

4. When the required permits have been obtained, contact the Department of Roads Maintenance Department at 586-463-8671. We will require the property owner to sign a Hold Harmless Agreement, which states that the Department of Roads cannot be held responsible for claims arising from the placement of the fill material or damage to private property.

While this may seem costly or time-consuming, these requirements are mandated by the State to assure protection of our natural resources.

Can I be reimbursed for damage to my car due to a pothole or other road defect?

A damage claim investigation includes a review to determine first, whether the road has been maintained in reasonable repair; and second, whether the Department of Roads knew, or in the exercise of reasonable diligence, should have known of the existence of the claimed defect and had a reasonable time to repair the defect before the damage took place. If the road has been maintained in reasonable repair, or if insufficient notice of the defect existed, the Department of Roads is not liable for damages incurred. This is a State law that we are required to follow.

There are two Michigan Compiled Laws (MCL 691.1402 and 1403) that provide governmental immunity for defective highways in certain cases. Click on the link below for a printed version of these laws.

http://www.michiganlegislature.org/mileg.asp?page=getObject&objName=mcl-691-1402
http://www.michiganlegislature.org/mileg.asp?page=getObject&objName=mcl-691-1403

A Damage Claim Form is available for printing on our Publications page. This form may be mailed or faxed to our Administrative Office (address and fax number listed at the bottom of the form). A paid receipt must be included for the Department of Roads to consider reimbursement of expenses for repair of damage. Please provide all details of the incident, including exact location, date and time, and damage incurred. All claims must be submitted in writing and are subject to a full investigation in cooperation with our legal, maintenance and traffic departments. The investigation normally takes approximately 14 business days. If the incident occurred on a state trunkline (any highway with an I, M, or US in front of it, such as I-94, M-53, etc.), contact the Michigan Department of Transportation by phone at 586-421-3920 or through their website at www.michigan.gov/mdot.

How can I get copies of certain documents from the Department of Roads?

The Macomb County Department of Roads is a public entity. Our records are available to the public as outlined in the Freedom of Information Act (FOIA). All requests for records must be submitted in writing by email or U.S. Mail to the Department of Roads, Attention: FOIA Coordinator, 117 South Groesbeck, Mt. Clemens, MI 48043. Please be sure your return address is provided so that the information may be mailed back to you. To submit your request via email, please go to the Contact Us section of our website. Pursuant to the Freedom of Information Act, please provide exact dates, locations and details of all information that you are requesting. Fees for copies and labor: First ten 8 by 11 copies are free; $.25 for each 8 x 11 copies beginning with the 11th page; $1.00 each for engineering drawing copies; $11.629 per hour for labor. You will be contacted by phone when the information is ready for pick up. The Department of Roads only provides unprivileged documents that are on file. In accordance with the Act, we do not create documents in order to fulfill a request. FOIA Request Form

Who do I contact when I notice a street light is out?

This refers to street lights used to illuminate roads, not traffic signals. The Department of Roads does not maintain street lights. Residents should contact the appropriate City or Township Office to report street lights that are out.

PERMIT ISSUES

How do I apply for a permit through the Department of Roads?

Simply click on DEPARTMENTS (at the left side of this screen), then click on PERMITS. There is a link provided to submit a permit application. If you have any further questions, please call us at 586-463-8671 and ask for the Permit Department.

Do I need a permit to put in a new driveway?

Any time a homeowner or contractor is working within the County right of way, the Department of Roads requires a permit and in some cases, a general liability insurance policy that lists the Department of Roads as an additional insured. For further information, please contact us at 586-463-8671 and ask for our Permit Department.

Do I need permission to place landscaping in front of my house near the road?

If trees, flower beds or landscaping decor are placed too close to the road edge, they can be a safety hazard and a potential liability for property owners, utility companies and the Department of Roads. Items placed in the right of way area may also be subject to damage or removal by the Department of Roads or utility companies. Before putting any items in this area, please contact us to verify the right-of-way width.

Refer to the Right-of-Way Department page, which gives additional information pertaining to landscaping in the right-of-way.

TRAFFIC ISSUES

Is there any way to get the speed limit changed on my road?

The Department of Roads does not change speed limits or install signs based on resident requests or petitions alone. Speed limits requests are normally made by the local authorities.

I think we need a stop sign placed in our subdivision. How can I make this happen?

The Department of Roads does not install stop signs based on resident requests or petitions alone. Stop sign requests are normally made by the local authorities.

Who determines how to close lanes and detour traffic while working on our roads?

During maintenance and construction projects, there are strict guidelines set by the State (Michigan Department of Transportation) as to the necessary signage, lane closures, speed limits, number of trucks required, etc. These guidelines are put into place to protect our road workers and the motoring public as well as pedestrians. These guidelines are available for your review at the link below: http://www.michigan.gov/documents/zonecontrol_112912_7.pdf

How do I report a street light problem (not a traffic signal problem)?

The Department of Roads does not maintain street lights. Call (800) 477-4747 or access the following DTE link from your Internet browser: https://www.dteenergy.com/cso/pltr/initTrouble.do?customerType=residential

You can also contact the City or Township where the street light is located.

ROAD MAINTENANCE ISSUES

How can I request maintenance on a County road?

On our HOME PAGE, just click on REQUEST ASSISTANCE and complete the Service Request Form. This will be emailed to our Maintenance Department so that a crew can be dispatched to take care of the problem. If you prefer, you may simply call us at 586-463-8671 and ask for the Maintenance Department. Local streets and roads in cities and villages are generally under the jurisdiction of the city or village. Expressways and state trunk lines such as I-94, M-53, Gratiot, Groesbeck and Hall Road are under the jurisdiction of the Michigan Department of Transportation.

How do I know if a street is supposed to be maintained by RCMC or not?

Our county maps designate the county jurisdiction roadways by color. If you do not have a map, call us at 586-463-8671 and ask for our Administration Department or our Maintenance Department to provide you with this information.

How can I get my gravel road graded?

Our maintenance crews are hard at work year-round to keep our gravel roads in good condition. However, with the increased population and traffic, especially in northern Macomb County. Each service center runs through a rotation of the gravel roads when grading. When the full list is completed, they begin again at the top of the list. We appreciate your patience in these matters. If you feel that the road is a safety hazard, you may complete a service request form available on this website. On our HOME PAGE, simply click on REQUEST ASSISTANCE OR REPORT A POTHOLE icon on the right side of the screen, then complete the Service Request Form. This will be emailed to our Maintenance Department so that a crew can be dispatched to take care of the problem. If you prefer, you may simply call us at 586-463-8671 and ask for the Maintenance Department.

How can I get my gravel road paved?

Most gravel roads are considered local roads. The cost for paving these roads is shared between the Township at 60% and the Department of Roads at 40%. Since the Township is responsible for a portion of the costs, they must initiate a request for the Department of Roads to pave the gravel road. Each year when we prepare the construction budget for the following fiscal year, we contact the Township Supervisors for their input on local roads that they would like to have considered as a priority and whether or not the Township is in a position to cover their costs for these projects. It would be advisable to contact your Township offices to let them know you are interested in having your gravel road paved to bring it to their attention. In some cases, when the Township requires assistance in bearing the cost of the paving, a Special Assessment District may be formed and residents are then assessed a certain amount to contribute to the cost of the paving project.

Why does it take so long for my road to get plowed after it snows?

Our first priority is to plow the state highways and primary roads because of the volume of the traffic. Local roads and subdivision streets are generally the last to be cleared. In the event of severe snowstorms, we may be forced to clear the main roads several times before we can begin plowing the local roads

Why do the snow plows push the snow back into my driveway after I shovel?

Unfortunately, this is one of the hazards of our Michigan winters. In order to get through the many, many miles of roadway to plow, our trucks cannot stop their routes to manually clear a resident's driveway. The snowplow drivers do not have time to direct the plowed snow away from every driveway it cannot be done within the time constraints that we are forced to work under

A snow plow knocked down my mailbox - can it be replaced?

The road right-of-way property which is owned by the Department of Roads serves several purposes. One is to accommodate the utilities, another is for your mailbox. Another reason is to create a type of buffer zone between your property and the road. Because we use heavy equipment in the maintenance of our roads, and especially when the road and right of way area is covered with snow, it is difficult to see the mailboxes. Many times, it is the pushed snow that will knock down a mailbox rather than the snowplow actually hitting the mailbox. In cases such as this, the Department of Roads does not replace or repair the mailboxes. There are state laws in place that provide governmental immunity for road agencies for incidents such as this while maintaining our roads.

How can I get a dead animal removed from the side of the road?

The Department of Roads does not remove/dispose of dead animals on the roadway. When we are informed of a dead animal on the road, the Maintenance Department will dispatch an employee or crew to remove it from the roadway to the shoulder area as a safety precaution for motorists. For dead animals at the side of the road, please contact the Macomb County Animal Shelter (586-469-5115) to remove and dispose of the animal.

How can I get brine applied to my gravel road?

The Department of Roads is responsible for two applications of brine on each gravel road per year. Normally, this application is applied by Memorial Day. We try not to apply the brine too early in the spring as it is quickly washed away with the rain. Additional applications must be requested by the Township, which shares in the cost of this maintenance. If you feel your road is in need of brine after completion of the initial application, please contact your Township office.